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Refund Policy

Returns

If an item arrives damaged, incorrect, or not as described, contact us within 48 hours of delivery via WhatsApp with photos of the item and we'll arrange a replacement or refund.

Non-returnable items

For hygiene reasons, underwear and accessories that have been worn cannot be returned unless faulty on arrival.

Refund method

Approved refunds are issued to the original payment method (Mobile Money, Visa or Mastercard via Paystack) within 5–7 business days.

Wholesale orders

Wholesale and pre-order items are confirmed individually with the buyer and may carry different return terms — these will be agreed before payment.

Questions

Message us on WhatsApp or email 3girlsclothin@gmail.com and we'll be happy to help.